Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations, click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $25 per incident . You are responsible for all telephone charges and any technical support charges incurred even during any free or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or discounted periods. All plans except free ISP plans are continuous service plans and will auto-renew unless canceled. All plans will auto-renew at the end of your term for the same program at the then current price. To cancel your service, please call 1-800-638-9376. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments. Speed reference compared to major nationally available dial-up ISPs, set at maximum acceleration.